Un-Spoken India Web Series

Unspoken, in association with Pleasin Strides Foundation has started a web series CHANGE - The Parivartan aimed upon Sustainable Development goals (SDGs) set by United Nations General Assembly, and their significance in the Indian context.


The 8th webinar of the series took place on 26thJuly 2020 via zoom. The panellists sat to discuss the topic "Do you see change in the outlook towards the need for better healthcare in our country after COVID -19."


The session was hosted by Mr Sagar Kaushik, Mr. Shashi Kaushik and Mr. Nagendra Singh Bisht and was moderated by Dr. K.K. Upadhyay. The panellists for the session were:


  • Dr. Sonia Lal Gupta, Sr. Neurologists and Director, Metro Group of Hospitals
  • Dr. Shuchin Bajaj, Founder and MD, Ujala Cygnus Hospitals
  • Dr. Vibhu Talwar, Managing Director , Moolchand Healthcare Group, Moolchand Hospital
  • Dr. Vispi Jokhi, CEO, Masina Hospital
  • Ms. Jasrita Dhir, Head- Brand, Marketing and CSR Fortis Healthcare Group
  • Mr. Andrew Williams, Chief Manager, Customer Centricity, Asian paints limited.
  • Mr. Sagar Kaushik, Social Innovator, Pleasin Stides Foundation


The session started off with an opening statement by Dr. Upadhayay where he talked about the society facing daunting public health challenges such as growth in non-communicable diseases like diabetes, obesity, etc. and disparities in health and health care systems.


The platform was then handed to Dr. Sonia Lal Gupta. She emphasised on how COVID 19 has made us realise that there is a need to work a lot on the areas concerning public health. She also emphasised the role of technology in COVID times, creating a paradigm shift for accepting tele healthcare systems. Her viewpoint focuses on making a significant change in rural areas by reaching people through a telemedicine platform.


Dr Shuchin Bajaj added to what Dr Sonia Lal Gupta said. He also placed focus upon reaching communities through telemedicine. According to him, 85% of healthcare targets can be achieved by addressing rural health issues. The argument that telemedicine dehumanise the doctor-patient relationship totally depends upon how the generation develops the understanding of it. At last, he said that everything needs to be aligned.


Dr Vibhu Talwar focused upon how the cities other than metropolitan cities possess a poor healthcare system. He also emphasised that AAYUSHMAN BHARAT, an initiative by the government has limited reach and penetration because of price caps/margins. There is a need for the government to start thinking about the private sector. To take the private sector along with them.

Dr Vispi Jokhi highlighted the poor healthcare infrastructure of the rural areas. Besides that, he stresses on the condition of the urban poor living in slums, with the paradoxical lockdown implementation leading to their condition getting worse. He also laid emphasis upon the need for a better insurance model and its need to come into the realm rationally and training on manpower to serve the society efficiently.


Ms. Jasrita Dhir focused on preventive healthcare and that education and healthcare need to become an election agenda. Health insurance companies should start rewarding for good health behaviour was one of her major points. Another proposition was that technology should act as an enabler but not at the costs of dehumanising healthcare. At last, she highlighted the importance of mental health and to pay the private sector their dues.


Mr Andrew Williams kept his point by relating the economy with the health sector. The addressed framework of five A's i.e. awareness, accountability, access and affordability was being taken into consideration by him. He also emphasised the role of government in creating solutions that are modular in nature and target a specific problem, taken at the grassroots level.


Aditi Nagpal

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